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Business Principles and Social Responsibility


Our Group is defined by the way our people behave. OMV is a signatory of the UN Global Compact, the UN Guiding Principles on Business and Human Rights and also conducts its activities in accordance with the OECD Guidelines for Multinational Enterprises. By respecting human rights and working with our suppliers, we are building a business that is sustainable in the long term because it conducts business fairly and honestly. We comply with all relevant legislation and aim to ensure that our supply chain adheres to all relevant standards laid out in our code of conduct and follows our key policies and principles.

More information about OECD
OECD Guidelines for Multinational Enterprises

Our governance procedures are centered around our Code of Business Ethics. This guides our approach to ethical conduct, as do our dedicated principles and standards, including our Code of Conduct. The Code of Business Ethics is signed off by the OMV Executive Board.

The Code sets out a zero tolerance policy towards bribery, fraud, theft and other forms of corruption and covers:

  • Conflicts of interest
  • Bribes and facilitation payments
  • Intermediaries and lobbyists
  • Gifts and hospitality
  • Donations
  • Competition and anti-trust law
  • Trade control and embargoes

The Code applies to all employees, without exception and was revised in 2016.

The Code of Business Ethics is designed to comply with the standards set by Austrian, as well as international anti-corruption legislation (mainly OECD Anti-Bribery Convention and UK Bribery Act).

Compliance management at OMV

Our compliance organization supports the implementation of our standards and monitors the compliance of all our operations with laws and regulations, together with all other matters that relate to our Code of Business Ethics.

It consists of a Compliance Department with group-wide responsibility and is assisted by a Corporate Affairs and Compliance Department at OMV Petrom. The dedicated cross-regional compliance organization comprises 42 compliance experts and ensures that OMV standards are consistently met across the Group.

OMV’s Compliance Management System

OMV was the first organization in Austria to conform to the comprehensive IDW Assurance Standard 980. The system’s certification was granted in 2013.

Risk analysis of compliance

We undertake risk analysis on an ongoing basis in order to ensure continuous improvement. We monitor external and internal risk factors, in particular changes in the regulatory framework, as well as recent developments or incidents to evaluate possible impacts on OMV’s risk exposure.

Bi-annual risk analysis is part of the Enterprise Wide Risk Management system and is conducted in cooperation with local compliance officers and the Risk and Insurance Management Department, with a focus on business ethics.

Downloads
Code of Conduct (PDF, 8,0 MB)
Business Ethics brochure (PDF, 5,4 MB)

The respect for human rights is the basis for our activities. Particular emphasis is placed on the prevention of human rights violations and the integration of human rights issues into our decision-making processes. We pay special attention to training and awareness for human rights of our employees in order to bring our human rights commitment to life.

Human Rights as universal values

Human rights are universal values that guide our conduct in every aspect of our activities. We are a signatory of the UN Global Compact and fully committed to the UN Guiding Principles on Business and Human Rights as well as the OECD Guidelines for Multinational Enterprises. We respect, fulfill and support the realization of human rights as contained in the Universal Declaration of Human Rights and in internationally recognized treaties. We specifically pay attention to our activities’ impact on human rights of vulnerable groups, such as indigenous peoples, women, and children.

We continuously work on improving our performance and learn from international experience and good practice: We are part of the UN Global Compact Network Austria and of IPIECA and are professionally supported by internationally recognized experts in continuously developing further our human rights management systems. 

OMV Human Rights Policy Statement

The OMV Human Rights Policy Statement sets out our understanding and responsibility for the respect and realization of human rights in our business environment. It has been approved by the Executive Board and is our guiding principle for dealing with human rights issues in all aspects of our daily business life. 

Human Rights Policy Statement (PDF, 148,5 KB)

Human Rights Matrix

In order to meet our commitment, we have mapped our human rights responsibilities in a comprehensive Human Rights Matrix, which constitutes the basis for our activities in the field of human rights. It is a tool for assessing our activities in the field of human rights and for prioritizing action by distinguishing between essential, expected and desirable action to be taken. The OMV Human Rights Matrix covers responsibilities in the following areas:

  • Human rights risk management in general, including compliance with national and international standards, human rights training, grievance mechanism and organizational set-up
  • Equality and non-discrimination
  • Security
  • Health & safety
  • Labor rights, including decent wages, working hours, employee representation and provisions against forced labor, child labor and human trafficking
  • Education
  • Property & standard of living, including land rights and poverty reduction
  • Local communities and indigenous peoples, including free, prior and informed consultation
  • Privacy and family life, including personal data protection

Human Rights Due Diligence

OMV has developed tools and techniques to assess the risks for human rights violations with respect to our business, even before we start or acquire business a new country: Human rights is one of the aspects we examine as part of the basis for deciding whether to engage in a country or not. From these assessments we derive concrete measures in order to reduce the risk of direct and indirect involvement in human rights violations. In addition, our current activities and the host countries, where we already operate, are regularly subject to risk assessments. We are supported in our professional human rights due diligence by internationally recognized experts.

Human Rights and our Supply Chain

To ensure adherence to OMV’s human rights values by the business and its suppliers, OMV has incorporated a Business Ethics Policy and Code of Conduct. OMV requires all of its supply chain partners to become co-signatories of the Business Ethics Policy or the Code of Conduct. Tools like 360-degree feedback, supplier evaluations and audits assess and monitor suppliers´ valuations to the principles outlined in OMV’s Code of Conduct. 

Statement on Modern Slavery and Human Trafficking pursuant to the UK Modern Slavery Act

OMV strongly opposes forced labor, slavery, child labor and human trafficking. OMV therefore fully supports the aims of the UK Modern Slavery Act 2015 and is committed to operate its business and supply chain free from forced labor, slavery and human trafficking. The statement explains in detail the measures taken against modern slavery and human trafficking in any part of its business or supply chain.

Statement on Modern Slavery and Human Trafficking 2018 (PDF, 189,2 KB)

Human Rights Training & Target 2025

Professional human rights training and awareness raising are crucial for bringing our human rights commitment to life. Thus, as part of the focus area Business Principles and Social Responsibility, we have committed ourselves to a key performance indicator and target related to human rights: All OMV Group employees who are especially exposed to human rights topics shall be trained in human rights until 2025. The target group is defined by an intersection of specific functions (e.g. Security, Procurement, Human Resources, Community Relations & Development) and countries with elevated human rights risk (based on an annual risk assessment).

Classroom training with internal and external experts equips our employees with know-how about our Human Rights Management System and gives room to work on concrete operational issues and local challenges.

Additionally, we offer an interactive e-learning program to all employees, which guides them through norms and situations with regards to human rights. At the same time, we implement internal awareness raising measures throughout the Group.

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OMV activities in support of human rights

In meeting our responsibility as an international company, we contribute positively to the fulfilment of human rights in our direct surroundings with a number of projects and initiatives. We invest in basic education and vocational training of local communities and support the fulfilment of their basic needs. Additionally, we ensure that the human rights of our employees are respected, e.g. in the area of worktime and wages, employees’ representation and non-discrimination.

Learn more about our projects and initiatives here. 
 

Procurement and compliance

Our suppliers must comply with both legal requirements and our HSSE standards. To ensure the suppliers’ support of OMV principles and to mitigate the risk of forced labor, slavery and human trafficking, OMV´s supply chain partners have to sign OMV´s Code of Conduct. OMV reserves the right to terminate the relationships with suppliers, if issues of non-compliance with applicable policies are discovered, or non-compliance is not addressed in a timely manner.

In addition, suppliers of OMV Supply & Trading Ltd. are required to sign a business ethics clause, where they assure that all activities will be conducted in accordance with all applicable laws and governance regulations and the highest standard of business and ethics.

Moreover, OMV uses tools, such as 360-degree feedback, supplier evaluations and audits to assess and monitor a supplier´s adherence to the principles outlined in OMV´s Code of Conduct. For reviewing the main suppliers, OMV regularly engages external supply chain auditors. The selection of suppliers to be audited is based on a broad risk assessment which also includes social risks. Where a supplier does not act with integrity or does not have suitable controls in place, OMV will consider whether it can work with it to implement improvements or terminate the relations with the supplier.

Working with local suppliers

We encourage local procurement in order to create shared value in our local communities. We support local suppliers by improving their capabilities to meet higher technical, HSSE and business standards.

Community Relations

For OMV, transparency, trust, and partnership-based relations with local communities are key to ensuring we are a responsible and welcomed neighbor wherever we operate. Adding value to the communities in which we operate secures our operations for the future. We aim to steer the impacts of our business activities in a positive direction by maintaining community relations and investing in local development, adhering to our commitment to respect human rights and ensure that local suppliers who work with OMV follow sustainable practices. Community development initiatives are always steered by local needs and in consultation with local stakeholders as well as Sustainable Development Goals (SDGs) country priorities.

Community Grievance Management

Our business operations impact the communities where we operate and also raise expectations among local people. These impacts can be positive (employment, growth of local suppliers of goods and services), but also negative (dust, emissions, land use, privacy and creation of a dependency culture).

With a new grievance mechanism system in place, OMV has a consistent approach in receiving, registering and solving the grievances and aims to be fully aligned with the best practice of IPIECA. OMV has further set a target to assess the CGMs at all of its sites against the UN Effectiveness Criteria for Non-Judicial Grievance Mechanisms by 2025. 

Community Development and Social Investments

OMV contributes to the economic development of the communities where it has operations and continues to implement community relations projects. We created opportunities, generated employment, boosted local business and promoted education and training. Our efforts focus on delivering sustainable community projects in order to ensure long term continuity. Community projects are identified and planned through a consultative process with local stakeholders, including local government and local communities. We select our partners based on their expertise and knowledge of the area where we plan to implement the project. We focused on providing technical education and vocational training, and also on developing entrepreneurial skills (especially for women) in our neighboring communities.

OMV projects and initiatives

Corporate volunteering can contribute to the successful integration of sustainability aspects into OMV’s daily business. Our employees are our most valuable resource. Motivating them to play an active role in the development and implementation of our sustainability strategy represents an important prerequisite to act responsible in the long term. Accordingly, OMV employees also work on a voluntary basis and support certain social groups in meeting their basic needs by initiating various social projects and initiatives.

Goals

It is important for us to act as a fair and credible company for existing and future employees as well as to represent an attractive employer with opportunities for personal development. OMV strives to be a good stakeholder and neighbor, and to make a positive contribution to the development of the immediate community through volunteer commitment of its employees.

Contribution

Besides their regular working day, various OMV employees also make a valuable social contribution in the form of corporate volunteering group-wide. In the future, a good cooperation with selected non-profit organisations will also facilitate the implementation of international projects and activities. Through their voluntary commitment, our employees benefit by engaging in teamwork in new contexts, and by developing their social competences.

The Corporate Volunteering Program offers opportunities in line with the OMV principles:

More information on the Corporate Volunteering initiatives can be found in the Factsheet.

OMV Factsheet Corporate Volunteering (PDF, 160,7 KB)

Employee Engagement Initatives:

More information
OMV Sustainability Report
Code of Conduct (PDF, 8,0 MB)
Statement on Modern Slavery and Human Trafficking 2018 (PDF, 189,2 KB)
Human Rights Policy Statement (PDF, 148,5 KB)
Business Ethics brochure (PDF, 5,4 MB)