Our Group is defined by the way our people behave. OMV is a signatory of the UN Global Compact, the UN Guiding Principles on Business and Human Rights and also conducts its activities in accordance with the OECD Guidelines for Multinational Enterprises. By respecting human rights and working with our suppliers, we are building a business that is sustainable in the long term because it conducts business fairly and honestly. We comply with all relevant legislation and aim to ensure that our supply chain adheres to all relevant standards laid out in our code of conduct and follows our key policies and principles.
More information about OECD
OECD Guidelines for Multinational Enterprises
Our governance procedures are centered around our Code of Business Ethics. This guides our approach to ethical conduct, as do our dedicated principles and standards, including our Code of Conduct. The Code of Business Ethics is signed off by the OMV Executive Board.
The Code sets out a zero tolerance policy towards bribery, fraud, theft and other forms of corruption and covers:
- Conflicts of interest
- Bribes and facilitation payments
- Intermediaries and lobbyists
- Gifts and hospitality
- Competition and anti-trust law
- Trade control and embargoes
The Code applies to all employees, without exception and was revised in 2016.
The Code of Business Ethics is designed to comply with the standards set by Austrian, as well as international anti-corruption legislation (mainly OECD Anti-Bribery Convention and UK Bribery Act).
Compliance management at OMV
Our compliance organization supports the implementation of our standards and monitors the compliance of all our operations with laws and regulations, together with all other matters that relate to our Code of Business Ethics.
It consists of a Compliance Department with group-wide responsibility and is assisted by a Corporate Affairs and Compliance Department at OMV Petrom. The dedicated cross-regional compliance organization comprises 37 compliance experts and ensures that OMV standards are consistently met across the Group.
OMV’s Compliance Management System
OMV was the first organization in Austria to conform to the comprehensive IDW Assurance Standard 980. The system’s certification was granted in 2013.
Risk analysis of compliance
We undertake risk analysis on an ongoing basis in order to ensure continuous improvement. We monitor external and internal risk factors, in particular changes in the regulatory framework, as well as recent developments or incidents to evaluate possible impacts on OMV’s risk exposure.
Bi-annual risk analysis is part of the Enterprise Wide Risk Management system and is conducted in cooperation with local compliance officers and the Risk and Insurance Management Department, with a focus on business ethics.
The respect for human rights is the basis for our activities. Particular emphasis is placed on the prevention of human rights violations and the integration of human rights issues into our decision-making processes. We pay special attention to training and awareness for human rights of our employees in order to bring our human rights commitment to life.
Human Rights as universal values
Human rights are universal values that guide our conduct in every aspect of our activities. We are a signatory of the UN Global Compact and fully committed to the UN Guiding Principles on Business and Human Rights as well as the OECD Guidelines for Multinational Enterprises. We respect, fulfill and support the realization of human rights as contained in the Universal Declaration of Human Rights and in internationally recognized treaties. We specifically pay attention to our activities’ impact on human rights of vulnerable groups, such as indigenous peoples, women, and children.
We continuously work on improving our performance and learn from international experience and good practice: We are part of the UN Global Compact Network Austria and of IPIECA and are professionally supported by internationally recognized experts in continuously developing further our human rights management systems.
OMV Human Rights Policy Statement
The OMV Human Rights Policy Statement sets out our understanding and responsibility for the respect and realization of human rights in our business environment. It has been approved by the Executive Board and is our guiding principle for dealing with human rights issues in all aspects of our daily business life.
Human Rights Matrix
In order to meet our commitment, we have mapped our human rights responsibilities in a comprehensive Human Rights Matrix, which constitutes the basis for our activities in the field of human rights. It is a tool for assessing our activities in the field of human rights and for prioritizing action by distinguishing between essential, expected and desirable action to be taken. The OMV Human Rights Matrix covers responsibilities in the following areas:
- Human rights risk management in general, including compliance with national and international standards, human rights training, grievance mechanism and organizational set-up
- Equality and non-discrimination
- Health & safety
- Labor rights, including decent wages, working hours, employee representation and provisions against forced labor, child labor and human trafficking
- Property & standard of living, including land rights and poverty reduction
- Local communities and indigenous peoples, including free, prior and informed consultation
- Privacy and family life, including personal data protection
Human Rights Due Diligence
OMV has developed tools and techniques to assess the risks for human rights violations with respect to our business, even before we start or acquire business a new country: Human rights is one of the aspects we examine as part of the basis for deciding whether to engage in a country or not. From these assessments we derive concrete measures in order to reduce the risk of direct and indirect involvement in human rights violations. In addition, our current activities and the host countries, where we already operate, are regularly subject to risk assessments. We are supported in our professional human rights due diligence by internationally recognized experts.
Human Rights and our Supply Chain
To ensure adherence to OMV’s human rights values by the business and its suppliers, OMV has incorporated a Business Ethics Policy and Code of Conduct. OMV requires all of its supply chain partners to become co-signatories of the Business Ethics Policy or the Code of Conduct. Tools like 360-degree feedback, supplier evaluations and audits assess and monitor suppliers´ valuations to the principles outlined in OMV’s Code of Conduct.
Statement on Modern Slavery and Human Trafficking pursuant to the UK Modern Slavery Act
OMV strongly opposes forced labor, slavery, child labor and human trafficking. OMV therefore fully supports the aims of the UK Modern Slavery Act 2015 and is committed to operate its business and supply chain free from forced labor, slavery and human trafficking. The statement explains in detail the measures taken against modern slavery and human trafficking in any part of its business or supply chain.
Human Rights Training & Target 2025
Professional human rights training and awareness raising are crucial for bringing our human rights commitment to life. Thus, as part of the focus area Business Principles and Social Responsibility, we have committed ourselves to a key performance indicator and target related to human rights: All OMV Group employees who are especially exposed to human rights topics shall be trained in human rights until 2025. The target group is defined by an intersection of specific functions (e.g. Security, Procurement, Human Resources, Community Relations & Development) and countries with elevated human rights risk (based on an annual risk assessment).
Classroom training with internal and external experts equips our employees with know-how about our Human Rights Management System and gives room to work on concrete operational issues and local challenges.
Additionally, we offer an interactive e-learning program to all employees, which guides them through norms and situations with regards to human rights. At the same time, we implement internal awareness raising measures throughout the Group.
OMV activities in support of human rights
In meeting our responsibility as an international company, we contribute positively to the fulfilment of human rights in our direct surroundings with a number of projects and initiatives. We invest in basic education and vocational training of local communities and support the fulfilment of their basic needs. Additionally, we ensure that the human rights of our employees are respected, e.g. in the area of worktime and wages, employees’ representation and non-discrimination.
Learn more about our projects and initiatives here.
Human Rights Due Diligence and COVID-19
OMV is fully committed to respect human rights and responsibly conducts its business during and after the COVID-19 crisis. We have developed a Human Rights & COVID-19 Response Framework that guides our business to manage the situation from Human Rights lens. This includes protecting the health, safety and livelihoods of our employees, stakeholders in our supply chain, and our communities especially those with limited access to health care services.
In addition, we have also guided our businesses to use a tool that has been designed by UNDP (United Nations Development Program): The “Human Rights Due Diligence and COVID-19: Rapid Self-Assessment for Business”. The tool helps businesses to consider and manage the human rights impacts of their operations. You can find more information about this tool here.
OMV Group businesses in their respective country of operations have also been actively helping the governments and civil society organizations for the health and wellbeing of society/community through their business capabilities and social donations to respond and manage the COVID-19 outbreak. Our worldwide contributions include:
- Medical supplies in Austria, Romania and Libya
- Fuel for delivery of health supplies, medical and emergency response in Austria and Germany
- VIVA products for the staff of healthcare and emergency response organizations in Austria, Romania, Germany, Czech Republic, Bulgaria, Serbia, Slovakia and Slovenia
- Cash donations to health organizations in Serbia and to the national campaign for those who lost income andstruggling for their living in Turkey
- Laptops for a school and help students with virtual learning in Austria
You can find more information about OMV’s worldwide contributions for combating COVID-19 pandemic here.
Procurement and compliance
Our suppliers must comply with both legal requirements and our HSSE standards. To ensure the suppliers’ support of OMV principles and to mitigate the risk of forced labor, slavery and human trafficking, OMV´s supply chain partners have to sign OMV´s Code of Conduct. OMV reserves the right to terminate the relationships with suppliers, if issues of non-compliance with applicable policies are discovered, or non-compliance is not addressed in a timely manner.
In addition, suppliers of OMV Supply & Trading Ltd. are required to sign a business ethics clause, where they assure that all activities will be conducted in accordance with all applicable laws and governance regulations and the highest standard of business and ethics.
Moreover, OMV uses tools, such as 360-degree feedback, supplier evaluations and audits to assess and monitor a supplier´s adherence to the principles outlined in OMV´s Code of Conduct. For reviewing the main suppliers, OMV regularly engages external supply chain auditors. The selection of suppliers to be audited is based on a broad risk assessment which also includes social risks. Where a supplier does not act with integrity or does not have suitable controls in place, OMV will consider whether it can work with it to implement improvements or terminate the relations with the supplier.
Working with local suppliers
We encourage local procurement in order to create shared value in our local communities. We support local suppliers by improving their capabilities to meet higher technical, HSSE and business standards.
You can find OMV's Supplier Code of Conduct (as part of General Conditions of Purchase at OMV) here.
For OMV, transparency, trust, and partnership-based relations with local communities are key to ensuring we are a responsible and welcomed neighbor wherever we operate. Adding value to the communities in which we operate is key to securing our operations for the future.
We acknowledge that the presence of OMV’s business has direct and indirect impacts on local communities. We aim to steer the impacts of our business activities in a positive direction by having regular engagement with local stakeholders/local communities, maintaining mutual trust and pursuing respect-based relations with local stakeholders/communities. We invest in local development, safeguard human rights, and ensure that local suppliers who work with OMV also follow OMV’s Code of Conduct and pursue sustainable practices in order to ensure local development and avoid human rights complicity. (For more information on OMV’s involvement in these areas, see Human Rights and Supply Chain).
Our community relations and development management process starts by conducting a Social Impact Assessment (SIA), which integrates human rights issues and builds on free and prior informed consultation with and consent of local stakeholders. The SIA is conducted when we enter a new area, or there is a material change in our operations. The purpose of an SIA is to ensure that the views of the local communities, especially of indigenous peoples, are incorporated and addressed throughout all phases of the project life cycle and its design: commencement, operational phase, and decommissioning or abandonment. SIAs include a baseline study, community needs assessments, stakeholder analyses, and a study of social risks (incl. human rights) associated with the project. Where possible, SIAs are conducted in a participatory manner by directly consulting with potentially affected communities or their representatives.
Based on the SIA’s outcome, local social responsibility teams, who act as a link between OMV operations and local stakeholders/communities, develop and implement site-specific strategies for community relations and community development. Local stakeholder engagement plans and Community Grievance Mechanisms (for more info see Community Grievance Mechanism) are also developed and followed to maintain regular and open dialogue with our local stakeholders/communities throughout the project life including operations in order to identify, prevent and mitigate negative human rights impacts either through our own actions or our suppliers.
Community relations and development management is based on centralized policies, standards and targets, and implemented by locally responsible persons with local resources. The Group level function as part of Corporate Affairs governs and steers community relations and development implementation across operational countries, receives regular reporting and feedback from local social responsibility managers, monitors developments and ensures that the Group guidelines on community relations and development are adhered to and that our actions to ensure social responsibility are effective.
Community Grievance Management
Our business operations impact the communities where we operate and also raise expectations among local people. These impacts can be positive (employment, growth of local suppliers of goods and services), but also negative (dust, emissions, land use, privacy and creation of a dependency culture).
With a new grievance mechanism system in place, OMV has a consistent approach in receiving, registering and solving the grievances and aims to be fully aligned with the best practice of IPIECA. OMV has further set a target to assess the CGMs at all of its sites against the UN Effectiveness Criteria for Non-Judicial Grievance Mechanisms by 2025.
Find more information about our Grievance Mechanism Process here.
Community Development and Social Investments
We contribute to community development through community or social investments.1 We implement our community development projects as investments, therefore expecting each project to generate a return for our communities or society more broadly. Projects are therefore prioritized according to their potential to generate long-term societal value and make a lasting change to beneficiaries’ lives, therefore mitigating social risks and contributing to local social, economic and environmental advancement in the areas where we operate. Our community and social investments are aligned with UN SDGs and community needs identified during the SIAs or with larger societal priorities (e.g., by consulting the Social Progress Index2). They are designed and planned through a consultative process with local stakeholders, including local government and local communities. Projects are often implemented in partnership with locally active stakeholders or non-governmental organizations to ensure a maximum social return on our investment. Key OMV focus areas for our community and social investments are:
- Access to basic services (e.g. water, energy, health)
- Education, entrepreneurship, and employment
- Climate action, environmental protection and resource efficiency
1 Community investments respond to identified community needs and are designed to mitigate social risks resulting from OMV operations. Social investments address the needs of people and society more broadly.
2 The Social Progress Index, developed by the Social Progress Imperative, is a comprehensive measure of real quality of life, independent of economic indicators across countries. More details can be found at: www.socialprogress.org
Corporate volunteering can contribute to the successful integration of sustainability aspects into OMV’s daily business. Our employees are our most valuable resource. Motivating them to play an active role in the development and implementation of our sustainability strategy represents an important prerequisite to act responsible in the long term. Accordingly, OMV employees also work on a voluntary basis and support certain social groups in meeting their basic needs by initiating various social projects and initiatives.
It is important for us to act as a fair and credible company for existing and future employees as well as to represent an attractive employer with opportunities for personal development. OMV strives to be a good stakeholder and neighbor, and to make a positive contribution to the development of the immediate community through volunteer commitment of its employees.
Besides their regular working day, various OMV employees also make a valuable social contribution in the form of corporate volunteering group-wide. In the future, a good cooperation with selected non-profit organisations will also facilitate the implementation of international projects and activities. Through their voluntary commitment, our employees benefit by engaging in teamwork in new contexts, and by developing their social competences.
The Corporate Volunteering Program offers opportunities in line with the OMV principles:
More information on the Corporate Volunteering initiatives can be found in the Factsheet.
Employee Engagement Initatives:
Code of Conduct (PDF, 8,0 MB)
Statement on Modern Slavery and Human Trafficking for the Financial Year 2020 (PDF, 425,9 KB)
Human Rights Policy Statement (PDF, 148,5 KB)
Business Ethics brochure (PDF, 8,9 MB)
Tax Strategy (PDF, 179,1 KB)